Privacy Policy

PowerSerge respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains the types of information we may collect, why we collect it, how it may be used and disclosed, and the choices available to you in relation to your information.

Depending on how you interact with PowerSerge, we may collect information including your name, email address, telephone number, contact details, booking information, purchase information and information you choose to provide through enquiries, consultations or service forms.

Where relevant to a service you have requested, additional information relating to your training, lifestyle, health, fitness, nutrition or other individual circumstances may also be collected.

Some PowerSerge services may involve health-related, genetic, biological or other sensitive information.

Where this type of information is required, it will be collected and handled only where appropriate for the relevant service and in accordance with applicable privacy requirements.

DNA samples or testing may involve independent laboratories or third-party testing providers. Additional privacy notices, consent requirements or terms may apply to those services.

Personal information may be collected when you contact PowerSerge, submit a website form, make a booking or purchase, participate in a consultation, commence a service, communicate with PowerSerge or otherwise provide information directly.

Some technical information may also be collected when you use the website through cookies, analytics or similar technologies.

Personal information may be used to respond to enquiries, provide requested services, manage bookings and purchases, communicate with clients, administer programs, improve services and operate the PowerSerge website and business.

Information will not be sold to third parties.

PowerSerge may use third-party providers to support functions such as website hosting, payments, bookings, communications, order fulfilment, analytics, DNA testing or laboratory services.

Personal information may be provided to these services where reasonably necessary to provide the service you have requested or operate the business.

Some technology, payment, website, communication or specialist service providers used by PowerSerge may store or process information outside Australia.

Where applicable, information about relevant overseas providers or locations may be provided through this policy, specific service documentation or the provider's own privacy information.

Reasonable steps are taken to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

Information may be stored electronically using service providers and systems used to operate the PowerSerge business. No method of electronic storage or transmission can be guaranteed to be completely secure.

You may contact PowerSerge to request access to personal information held about you or to request that inaccurate or out-of-date information be corrected.

If you have a question or concern about how your personal information has been handled, please contact PowerSerge.

We will consider privacy enquiries and complaints and respond within a reasonable period.

This Privacy Policy may be updated when PowerSerge's services, technology or information-handling practices change. The current version will be published on this page.

For privacy enquiries, access or correction requests, or questions about this policy, please contact PowerSerge.